Contact information

Service providers

Below are the contact details of the service providers who have contributed to this guide:

BT Ireland

BT Communications Ireland Ltd,
Head Office,
Grand Central Plaza,
Upper Grand Canal Street,
Dublin 4

Phone: 1800 923 924 (Sales Support)

Phone: 1904 (Customer Care & Billing)

Website: www.btireland.ie

Eircom

Eircom Ltd,
114 St Stephen’s Green West,
Dublin 2

Phone: 1901

Website: www.eircom.ie/disabilityservices

3 Mobile

Hutchison 3G Ireland Ltd.,
PO Box 333,
Dublin 2

From your 3 mobile: 333

From other mobiles/phones: 083 333 3333

Minicom users: 1800 944 032

Fax: 01 - 5426301

Website: www.three.ie

Meteor

Meteor Mobile Communications Ltd.,
4030 Kingswood Avenue,
Citywest Business Park,
Naas Road,
Dublin 24

Phone: 1905

Website: www.meteor.ie

Email: info@meteor.ie

O2

O2 Customer Care Centre,
McLaughlin Road,
National Technology Park,
Limerick

Phone: 1747 (Prepay Customer Care – 14c per call)

Phone: 1909 (Pay Monthly Customer care – Free of Charge)

Email: customer.care@o2.ie

Website: www.o2.ie

Vodafone

Vodafone,
Mountainview,
Leopardstown,
Dublin 18

Phone: 1850 20 87 87 (Ready To Go Customers – Callsave charge applies)

Phone: 1907 (Pay Monthly Customers – Free of Charge)

Fax: 042 - 932 67 45 (Pay Monthly Customers)

Website: www.vodafone.ie

Disability organisations

Below are the organisations that contributed to the making of this guide:

People with Disabilities in Ireland (PWDI)

4th Floor Jervis House,
Jervis Street,
Dublin 1

Phone: 01 - 872 1744

Fax: 01 - 872 1771

Email info@pwdi.ie

Website: www.pwdi.ie

Disability Federation of Ireland

Fumbally Court,
Fumbally Lane,
Dublin 8

Phone: 01 - 454 7978

Fax: 01 - 454 7981

Email: info@disability-federation.ie

Website: www.disability-federation.ie

NCBI (National Council for the Blind of Ireland)

NCBI Head Office,
Whitworth Road,
Drumcondra,
Dublin 9

Phone: 1850 334 353

Fax: 01 830 7787

Email: info@ncbi.ie

National Association for Deaf People

35 North Frederick Street,
Dublin 1

Phone: 01 872 3800

Minicom: 01 817 5777

Fax: 01 878 3692

Email: nad@iol.ie

Text Messages: 01 878 3692

Videophone: 01 817 1400

Commission for Communications Regulation (ComReg)

ComReg is the regulator for the electronic communications (telecommunications, radio communications and broadcasting) and postal sectors.

Block DEF,
Abbey Court,
Irish Life Centre,
Lower Abbey Street,
Dublin 1

Email: consumerline@comreg.ie

Main website: www.comreg.ie

Consumer website www.askcomreg.ie

Operator comparison website: www.callcosts.ie

National Disability Authority (NDA)

The NDA is the lead state agency on disability issues, providing independent expert advice to Government on policy and practice.

25 Clyde Road,
Dublin 4

Phone: 01-608 0400

Fax: 01-660 9935

Email: nda@nda.ie

Website: www.nda.ie

Department of Social and Family Affairs (DSFA)

The DSFA are in charge of the Household Benefits Package. Included in the package is the Free Telephone Scheme which can entitle you to a subsidy in either your mobile or fixed-line phone. Below are the contact details for the Sligo branch which are the head office in charge of the Household Benefit Scheme:

Social Welfare Services Office,
College Road,
Sligo

Tel: 1890 500 000

Website: www.welfare.ie

Legal Disclaimer

We prepared this document from a variety of sources. While we took reasonable care to prepare it, we do not accept any responsibility for any loss or damage anyone may suffer by using any of this information. September 2007

Back to top