Accessibility Statement

The National Disability Authority is committed to making its website(s) accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

This accessibility statement applies to content published on and

Compliance Status

These websites are partially compliant with the Web Content Accessibility Guidelines 2.1 level AA , due to the non-accessible content listed below.

Non-accessible content

Should you wish to contact us regarding accessibility please see the feedback and contact information section below. We will do our best to ensure that any content you are requesting is made available and accessible.

We are working to improve the accessibility compliance of our websites and will endeavour to apply all accessibility standards to content being published to our website going forward.

Parts of the NDA’s website are not fully accessible. For example:

  • Tables: Some tables in publications do not have correctly defined headers.
  • Search box: the cancel ‘X’ in the search text box does not have sufficient colour contrast
  • PDFs: Some documents in PDF format are not fully accessible and may in some instances lack a correct tab order or headings
  • PDFs: some contents in the annexes of research reports, such as paper based surveys or questionnaires produced a part of the research may not be fully accessible
  • Breadcrumb trail: The ‘current page’ is visually indicated on the breadcrumb but it is not announced to the screen reader user
  • Images: all images have alt text but a small number are insufficiently descriptive or have slightly misleading alt text.

This is not an exhaustive list of non-accessible content and we will work through these and other issues to address them.

NDA is undertaking two work items to improve the accessibility of its website(s):

  • Staff are reviewing and improving the accessibility of all PDFs on an ongoing basis
  • NDA has commissioned a web development company with previous experience of creating accessible websites to redevelop both the NDA and the CEUD websites. New versions of both sites are expected to be launched in the second quarter of 2022.

Exempted content

Content published prior to 23 September 2018 is exempt under the EU Web Accessibility Directive. NDA advises that the estimated cost and effort required to make PDFs of conference papers or videos of conference sessions provided by third parties prior to September 2018 compliant with WCAG2.1/EN 301 549 is not currently feasible to undertake. However, the NDA is committed to ensuring all our content is as accessible as possible. Please contact the NDA if there is any inaccessible content that was published to our site prior to September 2018 that you wish to receive in accessible format and we will endeavour to assist you.

Preparation of this accessibility statement

This statement was prepared on 12th October 2021

In preparation for this statement an evaluation of the two website’s compliance with the requirements of Directive (EU) 2016/2102 was carried out by way of a self-assessment by the National Disability Authority against WCAG 2.1 This assessment was carried out with the assistance of an independent accessibility expert.

Tools used during this assessment included the JAWS and NVDA screen reader, Colour Contrast Analyser, WAVE browser plugin in, Chrome developer tools, Adobe Acrobat Pro 2017 and Acrobat DC 2021.

The statement was last reviewed on 18th October 2021.

This review identified a number of issues that have since been fixed including ensuring information for the Access Officer was no longer hidden by an ARIA hidden tag.

Feedback and contact information

The National Disability Authority is committed to ensuring digital accessibility for persons with disabilities. We welcome feedback on the accessibility of this website.

If you have a comments or complaint about the accessibility of this website, please email us at

If you wish to request particular content in an accessible format please include the following details:

  • Your required format.
  • The content you wish to receive (please include the url of the content)
  • Your name and email address.

We will make all reasonable efforts to fulfil your request.

NDA’s Access Officer

Queries and complaints about accessibility are dealt with by our Access Officer, whose role is to provide or arrange for and coordinate assistance and guidance to persons with disabilities accessing the services we provide. Our Access Officer is Mary Tallant, who may be contacted by phone at (01) 608 0400 or email at

Enforcement procedure

For information on making a complaint please see our Complaints Protocol.

If you are not happy about our response to your complaint, you can ask the Ombudsman to look into your complaint. Here is contact information and guidance on making a complaint from the Office of the Ombudsman.